1. Finding the Leader in You
2. Starting to Communicate..
3. Motivating People.
4. Expressing Genuine Interest in Others
5. Seeing Things from the Other Person’s Point of View.
6. Listening to Learn.
7. Teaming Up for Tomorrow.
8. Respecting the Dignity of Others
9. Recognition, Praise, and Rewards....
10. Handling Mistakes, Complaints, and Criticism.
11.Setting Goals
12.Focus and Discipline.
13.Achieving Balance.
14.Creating a Positive Mental Attitude.
15.Learning Not to Worry.
16.The Power of Enthusiasm.
17. Acknowledgments.
ISBN: 978-93-89990-29-4
495
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